AI JAR Pty Ltd – Privacy Policy

1. Introduction

This Privacy Policy explains how AI JAR Pty Ltd (ABN 35 687 813 529) ("AI JAR", "we", "us", "our") collects, uses, and protects your personal information when you visit www.aijar.com.au, use our AI marketing automation services, or interact with us.

2. What We Collect

We collect information necessary to deliver our platform and related services, including:

• Contact details – name, email, phone, and company.
• Account information – login credentials and preferences.
• Project and usage data – uploaded documents, chat inputs, and AI-generated outputs.
• Technical data – browser type, IP address, device identifiers, and cookies.

3. How We Collect Information

We collect information:

• Directly from you (e.g. when you create an account, subscribe, or communicate with us).
• Automatically when you use our platform (through analytics, cookies, and logs).
• From third parties such as payment processors or integration partners (where applicable).

4. How We Use Information

We use personal information to:

• Provide, maintain, and improve our AI JAR platform.
• Communicate with users and manage accounts.
• Analyse usage to enhance performance and user experience.
• Meet legal and regulatory requirements.
• We will not sell your personal information or use it for unrelated marketing without consent.

5. Sharing Information

We may share information with:

• Trusted service providers supporting hosting, analytics, and security.
• Our contractors, partners, or investors under confidentiality obligations.
• Law enforcement or regulators when required by law.
• We store data primarily in Australia and use secure, vetted cloud environments.

6. Security and Retention

We use industry-standard security controls (encryption, MFA, firewalls) and retain records only as long as necessary for business or legal purposes.

7. Access and Correction

You can request access to or correction of your personal information by contacting contact@aijar.com.au. We'll respond within 30 days.

8. Cookies and Tracking

AI JAR uses cookies for authentication, analytics, and preference management. You can disable cookies in your browser, but this may affect functionality.

9. Complaints

If you believe your privacy has been breached, contact email: contact@aijar.com.au We'll acknowledge within 3 business days and aim to resolve within 30.

10. Updates

This policy is reviewed annually and updated as required. The latest version is always available on www.aijar.com.au/privacy-policy.